Logistics & IT Strength

Understanding the crucial link between sample collection and report delivery, we have built a strong logistics unit that offers seamless execution.

Our in-house logistics team comprising of more than 300 logistic associates travel more than 15,000 km per day to over 200 dedicated routes across regions ensuring minimum transit time. We offer a superior reach by catering to more than 200 lab locations and over 1000 collection centers across the country.

Our robust alliance with renowned logistics players like Blue Dart, TNT, DHL, World Courier help us deliver shipments efficiently across the country and globally.

Adhering to our core quality standards and best practices, we utilize IATA approved packaging which ensures sample integrity till it reaches the destination for processing.

Our strong commitment to service has motivated us to offer sample pickups through 9AM – 9PM (Monday to Saturday) and also pickups on Sunday for select locations.


Metropolis has been at the forefront globally in adopting SAP for the entire gamut of non-technical segments. We are also the first pathology laboratory in India to develop comprehensive, online and real time LIMS to be integrated with SAP.

An interactive website www.metropolisindia.com offers exhaustive features like online ordering, sample tracking, appointment scheduling, reporting, e-prescription, billing, payment, exhaustive medical library and information etc.

  • Metropolis Offline Browser Service, a unique feature to provide Web reports on Customer PC directly in secured and convenient manner.
  • US-FDA 21 CFR part 11, HIPPA and HL7 complaint processes.
  • Complete Data Security and Confidentiality of information.
  • Bi-directional interface with machines to ensure Data Integrity.
  • Connectivity across all the Metropolis centers to provide seamless service across India and abroad.
  • Comprehensive, robust, and completely secure support for client specific Electronic Data Transfer (EDT) requirements.
  • We offer our customers login based secured system for accessing their web reports.
  • Metropolis offers SMS facility to customers for Lab Test Results.