Clinical Trial Services

Metropolis provides you access to a dedicated team, advanced IT systems, validated methodologies and an entire gamut of test menu to support your clinical trial. We are India’s first laboratory to support global sites and are enriched with an experience of having supported more than 500 clinical trials in the past decade. We take a highly flexible and customized approach to clinical research by listening closely to our customers and tailoring our services to their unique needs and projects.

The Team:

A dedicated team for each function that includes GCP trained coordinators and CRAs.

  • Exclusive scientific officers for analysis
  • IATA trained logistics team at National level
  • A qualified, experienced pathologist to monitor the various aspects of the operation
  • Quality Assurance Team



Client Response Centre:

The client response centre comprises of a dedicated, proactive team of ICH-GCP certified Clinical Research Associates (CRA) and Clinical Research Coordinators (CRC). The team offers round-the-clock study specific coordination with multi-centric investigators for specimen pick up, sample integrity issues, report dispatch, kit supplies etc.

Investigator Training:

On site customised study presentations and demonstrations by GCP certified Metropolis representatives to enable Specimen collection, pick-up, packaging, transportation and processing, Courier information and documentation, Specimen storage at investigator site, Specimen retrieval procedures, Test Result Reporting / Critical Alert Reporting, Study specific communications.

Kit supplies to investigator sites:

Continuous supply of study-specific material to the investigator sites including Visit specific collection and packaging material, Customised test requisition forms, Protocol specific investigator instruction manuals

Paediatric Trial Capabilities:

Capability of undertaking paediatric trials including Paediatric-specific operating procedures and validated paediatric reference ranges for safety tests. The paediatric samples are handled by highly skilled technicians who are experienced in handling small volumes of samples. Even our pediatirc visits and collection kits are uniquely designed and includes butterfly needles, small tubes and O-rings, internal and thread transport vials.


We are equipped to offer a test menu of over 4500 combinations and expert analysis to suit your research requirements. Our test menu covers a range of therapeutic areas that include Genetics, Allergy, Haematology, Cardiology, Immunology, Neurology, Infectious Diseases, Dermatology, Obstetrics & Gynaecology, Endocrinology, Metabolic Disorders, Oncology, Gastroenterology, Pulmonology, Urology and Surgical Pathology.


Report Delivery to Investigative sites & Sponsors: Reports are sent via courier to all Investigator Sites & to Sponsor if required. Web access is also provided to the Sponsor & Investigators to access the reports online. Critical call alerts are also provided via email to all the sites.

Electronic Data Transfer:

Electronic Data is available in different formats that can be made available on a weekly basis if required. The data base is set up as per the sponsor specifications

Management Reports:

Monthly specimen status report will be provided to Sponsors & CRO

Logistics Network:

Our dedicated In-house National Logistic Team ensures quick turnaround time. The average TAT for receipt of the samples from sites to Metropolis is 6 to 24 hours depending on site location. We have a superior logistic network across the country further bolstered by tie-ups with leading courier service providers. All Sample packaging and transportation adhere to IATA guidelines

For Business Opportunities:

Please Contact
Ms. Rituja Doiphode
Senior Manager